5 GRANDS FASHIONS would like you to be satisfied with your selection. We will make every effort to help you place your order to ensure you have a GRAND experience. Feel free to order online or give us a call to place your order.

We love to serve and get to know our customers, so please feel free to call us at (330) 394-5000, 10:30am-6:00pm EST, Monday thru Friday and Saturday, 10:30am-3:00pm, EST. or contact us by email, 5grands@5grandsboutique.com 

*We offer group purchases at a discount if items are purchased in quantities.

 *Prior to ordering call us if you need information in regards to sizing

DAMAGES~ All items are inspected before shipping. In the event you receive an item with an undetected defect we missed, we will exchange it for the exact size, style and color. Damages must be claimed within 7 days of delivery. Any damaged items to be exchanged, MUST have tags attached and MUST be in the original condition. *We are not responsible for dry cleaning damages*

 RETURNS~ The customer is responsible for all shipping charges and returned items. For your protection we suggest using an insured carrier as we are not responsible for lost returns. We reserve the right to deny any request for exchange or store credit for a returned item.

**Items that smell of perfume or smoke, will NOT be accepted for return.**